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InMotion WordPress Hosting Review 2017

InMotion isn't the first name that comes up when thinking about web hosting. They are a US company based out of California that offers a wide range of web hosting products and has been around for over a decade. They are one of the few US based hosting companies in our $1000 Web Hosting Case Study and we are excited to see how do.

They offer the standard types of web hosting (Shared, VPS, Dedicated) and in this review and test we will focus on their WordPress hosting option since our site gets a lot of visitors who are looking to set up their blog or transfer to a better host with their WordPress site.

InMotion WordPress Installation and Pricing

There are three options that new users have when opening a new account with InMotion WordPress hosting Launch, Power, and Pro.

InMotion uses a shared hosting model where your hosting resources will share the server resources with other accounts. This is done to reduce costs. Since WordPress only uses resources when a visitor is accessing your site, there is downtime in-between visitors. By putting multiple accounts (and websites) on a single server, you can utilize the hardware more which reduces the overall costs.

It isn't all good though. The downside of using a shared hosting model is what happens when enough websites have traffic and it overloads the oversubscribed server resources. At this point, you will see slower response time and possible inaccessible websites.

Features Common to All InMotion WordPress Hosting Plans

Free Domain

A lot of hosting providers have experimented with offering free domains, but not a lot have stuck around. If you purchase an InMotion hosting package, you won't have to pay for the first year of your domain (this can run around $12 from domain registrars).

Unlimited Subdomains

If you are migrating an existing website that has a lot of subdomains or you plan on using that site architecture, you can use as many as you want with the HostGator shared hosting plans. Some of the other providers limit the number of subdomains unless you step up to a more expensive plan.

Unlimited Disk Space and Bandwidth

You won't pay extra regardless of how many visitors or cat pictures you want to store on your blog. Most hosting packages offer this option, but it is definitely something you want to understand since you might be in a position where you can't add new pages if you choose a web host that has caps.

Backups Included

InMotion offers free backups using their built-in backup tool and you can restore a full backup once every 4 months for free. Each additional restore within 4 months will cost you an additional $49.

Ad Credit

Included in all of their packages is $250 worth of advertising credits that can be used to jumpstart your advertising efforts. Most advertising partners require a minimum spend first and then the ad credit can be used.

Unlimited Email Accounts

If you plan on using your hosting provider as an email client (instead of a third-party such as Google for Business), the HostGator Shared plans allow for unlimited accounts on your custom domain.

SSH & WP-CLI Access

For the developers out there (or people with advanced use cases), InMotion offers ssh access and the wp-cli tool to easily manage your WordPress site.


InMotion WordPress Hosting Plan Comparison

Plan

Visitors

Storage

# Websites

1st Year $/mo

Launch

Not Specified

Unlimited

2

$5.99

Power

Not Specified

Unlimited

6

$5.99

Pro

Not Specified

Unlimited

Unlimited

$8.99

InMotion WordPress Hosting Plan Comparison

Total Cost of Ownership Comparison

Total cost of ownership helps understand the total cost for hosting over more than a 1 year time period. This is important because most hosting providers offer introductory rates that are intended to get people in the door knowing that they will most likely stay. After the first year, the prices go up and you might be stuck with a higher bill than you expect.

The 3 and 5 year columns represent your total cost after that much time. The 1 year cost is what you will have to pay on day 1.​

1 Year Up Front and Yearly Renewal After That

Plan

1 Year Cost

3 Year Cost

5 Year Cost

Launch

$84 ($7/mo)

$276 ($7.60/mo)

$468 ($7.80/mo)

Power

$84 ($7/mo)

$324 ($9/mo)

$564 ($9.40/mo)

Pro

$108 ($9/mo)

$492 ($13.60/mo)

$876 ($14.60/mo)

2 Year Up Front and Yearly Renewal After That

*InMotion only offers 2 years up front on the Launch and Power Plans and only 1 year up front for the Pro plans.

Plan

1 Year Cost

3 Year Cost

5 Year Cost

Launch

$144 ($6/mo)

$140 ($6.60/mo)

$432 ($7.20/mo)

Power

$144 ($6/mo)

$264 ($7.30/mo)

$504 ($8.40/mo)

Pro

$216 ($9/mo)

$408 ($11.30/mo)

$792 ($13.20/mo)


Launch Plan

  • ​1 GB Memory
  • 40 Connections at a Time
  • 2 Websites
  • 6 Parked Domains
  • 25 Subdomains

The launch plan is marketed as "Great for Small Blogs". At the lowest price point, you should expect to be able to handle < 5000 visitors a day without site downtime or too many performance problems.

Most of their features are standard across all of their hosting accounts so as you step up to more expensive plans you will likely get better performance, can handle higher traffic, and will be able to run multiple websites from the same host to save on costs.


Power Plan

  • ​2 GB Memory
  • ​80 Connections at a Time
  • 6 Websites
  • 26 Parked Domains
  • 100 Subdomains

The middle tier of the WordPress hosting packages is the most popular of the three. It not allows for up to six websites per host and can use up to 100 subdomains if your site calls for them. It doubles the amount of memory per host and doubles the number of connections that it can handle at a time. This should translate into roughly 2x the amount of traffic that the launch plan would be able to handle.


Pro Plan

  • 4 GB Memory
  • 120 Connections at a Time
  • Unlimited Websites
  • Unlimited Parked Domains
  • Unlimited Subdomains

The Pro Plan is InMotion's top of the line WordPress hosting plan. Aside from stepping up the amount of hardware that your website(s) will have access to, their Pro Level Support. This is interesting because according to their terms of service, they guarantee a 99.9% uptime for Pro Plans. If you contact them (you can do it once every 30 days) and you are under that limit, they will give you 1 month credit.

What to Watch out For with InMotion Hosting

Shared SSL

They include what is called "Shared SSL" with all of their plans. If you opt to use this for your website your customers will actually be redirected to a subdomain of InMotion instead of your site with a https:// on the front. We recommend getting your own SSL certificate and asking InMotion for a dedicated IP address so you can use it.

High Server Usage Limits

Tucked into the ToS are limits on the usage of the shared server. If you are using more than they expect based on your plan level they will contact you and request to upgrade. This experience is a little opaque and most people won't run into issues with smaller sites, but still something to keep in mind.


InMotion WordPress Hosting Performance

In Progress​

InMotion WordPress Hosting Support

Action

Time

Test Time

9:30 PST Thursday

Time to 1st Contact

90 seconds

Time to Answer Question

240 seconds

Answer Helpful

Yes

InMotion LiveChat Test Question

4 minutes later...

InMotion LiveChat Test Answer

There wasn't any ambiguity in the answer, although the support agent did offer to reduce my monthly hosting cost since the renewal price was slightly higher than usual.